All articles
21 articlesFirst-time setup: onboarding your business
What we ask you on the first sign-in and why. Have your ABN and licence handy.
Inviting your team
Bring in co-directors, office admins and finance staff. Each gets a 7-day invite link and picks their own name when they accept.
What BuildStandard does (and what it doesn't)
A quick orientation. Compliance and evidence, not quoting, costing or scheduling.
Run your first Financial Evaluation
Start an evaluation, upload the required documents, and get your result.
Understanding your financial evaluation tier
A plain-language look at how your financial position places you in a tier.
What documents do I need for a Financial Evaluation?
The usual set of financial documents to have ready before you start.
Using your Document Library
Where the documents you upload across the platform live, and how to find them again.
Start a project and its ITP
Create a project from the Projects dashboard, then open its Inspection and Test Plan.
Completing checklist items
How each checklist item works: All good, Issue found, N/A, and what evidence we ask for.
What needs evidence on a checklist item
Evidence is required on All good and Issue found, not on N/A. Here's the why behind the rule.
Recording project risks
The Risk Register on a project: what to log and when.
Signing off Design Review on a project
The pre-build Design Review attestation, and when to use Bypass.
Send a trade a declaration link
Get a subcontractor to confirm and sign off their work via a magic link. No login needed.
A trade hasn't signed yet. What now?
Chasing a sign-off, resending, what Vetoed means, and what to do if the email didn't reach them.
Issue a handover kit to your client
Bundle the right documents, capture keys and remotes with photos, and send a secure handover.
Plans, included events, and per-event pricing
How your plan, your first included event, and pay-as-you-go events fit together.
Signing in with a one-time code
BuildStandard doesn't use passwords. We send a fresh code to your email every time you sign in. Here's what to do if it doesn't arrive.
Add or remove a team member and set their role
Manage who's on your account and what each person can do.
Your personal account page
What lives on /account: your profile, sessions, notifications and legal documents.
I received a handover kit. What is it?
For clients: what your builder has sent you and what to do with it.
A builder sent me a link to sign. Is it genuine?
For clients and trades: how to recognise a legitimate BuildStandard link.
Talk to a real person.
We're a small team and we read every email. Tell us what you're trying to do, send a screenshot if you've got one, and we'll sort it out.
We usually reply the same business day