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26 articlesFirst time setup: onboarding your business
What we ask you on the first sign-in and why. Have your ABN and licence details handy.
Inviting your team
Bring in co-directors, office admins and finance staff. Each gets an invite link and sets their own name when they accept.
What BuildStandard does (and what it doesn't)
A quick orientation. Compliance and evidence, not quoting, costing or scheduling.
The Corporate hub: what lives where
Corporate is your company compliance hub. Here's each page and what belongs on it.
Licences: adding them and keeping them current
Company and practitioner licences, the evidence we ask for, and how expiry tracking works.
Insurances and expiry reminders
Public Liability, WorkCover and DBI eligibility, plus how we warn you before cover lapses.
Policies and your capability statement
OHS and Quality are required. The capability statement is the PDF buyers ask for first.
Registrations, structure and credit report
The optional Corporate pages that strengthen your profile for tenders and pre-qualification.
The Financial module: readiness, actuals and working documents
What each of the three areas is for, and what the Financial hub shows you at a glance.
Running a Readiness Check
The guided ANTA calculator: what it asks for, what it tells you, and what it doesn't claim.
What financial documents should I have on file?
The records that belong in Reporting Actuals and Working Documents.
Using your Document Library
Every compliance document we track for you, in one place. It's a view, not an upload point.
Start a project and its ITP
Create a project from the Projects dashboard, then work through its Inspection and Test Plan.
Completing checklist items
How each checklist item works: All good, Issue found, N/A, and what evidence we ask for.
What needs evidence on a checklist item
Evidence is required on All good and Issue found, not on N/A. Here's the thinking behind it.
Recording project risks
The Risk Register on a project: what to log and when.
Signing off Design Review on a project
The pre-build Design Review attestation, and when to use Bypass.
Send a trade a declaration link
Get a subcontractor to confirm and sign off their work by email. No login needed.
A trade hasn't signed yet. What now?
Chasing a sign-off, resending, what Vetoed means, and what to do if the email didn't reach them.
Issue a handover kit to your client
Bundle the right documents, capture keys and remotes with photos, and send a secure handover.
Plans and pricing explained
Free versus Base, what's included, and the $199 per event charges for extra projects and handovers.
Signing in with a one time code
BuildStandard doesn't use passwords. We email a fresh code every time you sign in. Here's what to do if it doesn't arrive.
Add or remove a team member and set their role
Manage who's on your account and what each person can do, on the Team page.
Your personal account page
What lives on your Account page: profile, sessions, notifications and legal documents.
I received a handover kit. What is it?
For clients: what your builder has sent you and what to do with it.
A builder sent me a link to sign. Is it genuine?
For clients and trades: how to recognise a legitimate BuildStandard link.
Talk to a real person.
We're a small team and we read every email. Tell us what you're trying to do, send a screenshot if you've got one, and we'll sort it out.
We usually reply the same business day